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Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.


What countries do you ship to?

We currently ship to the United States. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

What is Route+

We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route offers a few options to improve the experience:


Route+ is premium package protection for your online orders. When you add Route+ at checkout, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise.

The Route App (Free)

The Route App allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers, dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery.

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Product FAQ

How does CBD work?

Cannabidiol (CBD) can act as a neurotransmitter. Neurotransmitters help to regulate bodily systems at a cellular level. It has been shown to have effects on a wide array of systems in the human body, such as the immune system, the nervous system, the endocrine system, the cardiovascular system, the digestive system, the heart, liver, and kidneys, the epidermis and others. CBD is also known to have anti-inflammatory and antioxidant properties.

Are there traces of THC?

Raw hemp extract may contain small traces of THC; however, all Smilyn Wellness’s products are completely THC-free. We use a patented technology to remove any residual THC found in hemp extract.

What is the difference between hemp and marijuana?

Hemp and marijuana are both types of cannabis. Where as marijuana contains a cannabinoid known as THC, which causes a high and is known as a drug, hemp contains negligible amounts of THC, does not cause a high and is not considered to be a drug. Our products undergo a patented process which removes all traces of THC from the product.

What is the difference between CBD oil and Hemp seed oil?

Cannabidiol oil is an essential oil extracted from the cannabis plant’s flowers. It contains beneficial cannabinoids and terpenes. Hemp seed oil, on the other hand, is similar to other seed oils such as corn oil or sesame seed oil and is produced by pressing the plant’s seeds.

What does broad spectrum mean?

The term broad spectrum refers to CBDl oil products that contain a combination of cannabinoids, terpenes and other beneficial compounds found in PCR hemp. While many Cannabidiol oil products are made using cannabidiol isolate, Smilyn Wellness’s broad spectrum oil maintains the same concentrations of these beneficial compounds that are found in the original PCR hemp plant.

What are Terpenes?

Terpenes are a class of volatile hydrocarbon compounds produced in the flower clusters of the cannabis plant. Terpenes are what gives cannabis its distinct aromas and have been utilized by humans for millennia in a healing modality known as aromatherapy. Terpenes are recognized as safe for human consumption by the Food and Drug Association and are used in a wide variety of food and cosmetic products.

How much CBD per serving of tincture?

How much CBD per serving of tincture?

8.3 mgs for the 250mg bottle

16.6 mgs for the 500mg bottle

33.3 mgs for the 1,000mg bottle

50 mgs for the 1,500mg bottle

Can i overdose on CBD

No. You cannot overdose. There is no record of anyone ever overdosing on CBD. It is completely non-toxic. Also, all products are 100% THC-free.

Are there any negative side effects?

Cannabidiol (CBD) is not known to have any negative side effects. However, large servings of cannabidiols may cause drowsiness. If your intention is to remain alert, this may be considered an unwanted side effect and therefore large servings should be avoided.

Is your product organic? Vegan Friendly? Gluten Free?

Yes. Our products are grown using organic methods and contain other organically grown ingredients. All of the products are vegan friendly, except for the softgels. Yes! Our products are gluten and dairy free.

How should I store the products.

Product should be stored at room temperature in a dry place. The shelf life on our products is 18 months. Please read the label or contact us with any questions.


What is CBD?

Cannabidiol (CBD) is just one of several different molecules known as cannabinoids found in the cannabis plant. It can act as a neurotransmitter and is also known to have anti-inflammatory and antioxidant properties.

What is THCA?

Tetrahydrocannabinolic acid (THCA,) is a precursor of
tetrahydrocannabinol (THC), an active component of cannabis. THCA is found in variable quantities in fresh, undried cannabis, but is decarboxylated to THC with drying, and especially under heat such as when it is smoked or cooked into cannabis edibles.

What is Delta 8?

Delta 8 is one of the 100+ cannabinoids in the hemp plant. Feel more relaxed, clear-headed, and energized. Processors extract the cannabinoid and concentrate it to therapeutic levels. Delta 8is like CBD that you physically feel working in your body. D8 is anti-anxiety, anti-nausea, an appetite stimulant, mood and memory enhancer, and sleep aid. It not only provides a smooth, upbeat feeling with no paranoia — it’s a total sense of well-being.

Is THCA Legal?

On a federal level, THCa is permitted as long as the acceptable delta-9 THC threshold of 0.3% is met.

Dose THCA get you high?

THCA doesn't make you high on its own – it's not psychoactive. Only after heating, when it becomes THC, do the high effects activate. In its raw form, it won't get you high.

What is CBC (cannabichromene)?

CBC is considered one of the ‘big six’ cannabinoids renowned in medical research. CBC is non-intoxicating and doesn’t produce a euphoric high like THC. Research indicates that CBC is the second-most-potent cannabinoid at preventing the growth of new cancer cells, shown to block pain and inflammation, to be a powerful

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