Refund Policy

Helpful Resources

What is the Smilyn Wellness CBD Refund Policy…

 

currency iconIf you are not satisfied with our Smilyn Wellness CBD products, you may request a refund of the full purchase price minus shipping costs (if applicable) within 30 days of the product received date. Customer is responsible for return shipping. Product must be returned to receive a refund. Please submit your request to [email protected] or call 760-239-0285 to speak to Customer Service.

 

Smilyn Wellness is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.

 

Route+

Route+ is premium package protection for your online orders. When you add Route+ at checkout, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise.

Purchased Route+ and need to file a claim? File here

 

The Route App (Free)

The Route App allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers, dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery.

Haven’t downloaded the app yet? Download here

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